Legal notice
⚖️ Legal Notice & Terms of Use
Last Updated: April 25, 2026
Welcome to Mexa Shopy, operated by Mexa Enterprises. This Legal Notice & Terms of Use outlines the rules and regulations for using our website and purchasing our products.
By accessing this website, you agree to comply with and be bound by the following terms.
🏢 1. Business Information
Business Name: Mexa Enterprises (Mexa Shopy)
Registered Address:
Nellaya, Palakkad District
Kerala – 679335
India
Email: mexashopyinfo@gmail.com
Phone: +91 82817 03130
🌐 2. Acceptance of Terms
By using our website, you confirm that:
- You are at least 18 years old
- You are legally capable of entering into binding contracts
- You agree to follow all applicable laws and regulations
If you do not agree, please do not use our website.
🛒 3. Products & Services
- We specialize in selling kitchen and home products (e.g., casseroles, cookware).
- All products are subject to availability.
- We reserve the right to discontinue any product at any time without notice.
💰 4. Pricing & Payments
- All prices are listed in Indian Rupees (INR)
- We accept prepaid payments and Cash on Delivery (COD) (if available)
- We reserve the right to change pricing at any time without prior notice
Note: Orders may be cancelled if pricing errors occur.
📦 5. Order Processing & Shipping
- Orders are processed within 1–2 business days
- Delivery timelines vary based on location
- Delays may occur due to courier issues or unforeseen circumstances
(Refer to our Shipping Policy for full details)
❌ 6. Order Cancellation
We reserve the right to cancel orders if:
- Incorrect pricing or stock errors occur
- Suspicious or fraudulent activity is detected
- Customer details are incomplete or unverifiable
Customers may request cancellation before the order is shipped.
🔄 7. Returns & Refunds
- Returns are accepted only under specific conditions (damage/defect)
- Requests must be made within 48 hours of delivery
- Proof (photo/video) is required
(Refer to our Return & Refund Policy for complete details)
📜 8. Intellectual Property Rights
All website content including:
- Logo
- Product images
- Videos
- Text and branding
are owned by Mexa Shopy and protected under Indian intellectual property laws.
Unauthorized use, copying, or reproduction is strictly prohibited.
⚠️ 9. Limitation of Liability
Mexa Shopy shall not be liable for:
- Indirect or incidental damages
- Delivery delays caused by third-party couriers
- Improper use of products
All products must be used as per intended purpose.
🔒 10. User Responsibilities
You agree not to:
- Use the website for unlawful purposes
- Attempt to hack, disrupt, or damage the website
- Provide false or misleading information
Violation may result in legal action.
🔐 11. Privacy Policy
Your personal information is handled according to our Privacy Policy.
We ensure reasonable protection of your data but cannot guarantee absolute security.
🔗 12. Third-Party Services
We may use third-party services (payment gateways, logistics partners).
We are not responsible for their policies, delays, or actions.
⚖️ 13. Governing Law & Jurisdiction
This agreement shall be governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts in:
Ernakulam, Kerala
🚫 14. Force Majeure
We are not liable for delays or failure caused by events beyond our control, including:
- Natural disasters
- Strikes
- Government restrictions
- Pandemic situations
🔄 15. Changes to Terms
We reserve the right to update or modify these terms at any time.
Changes will be effective immediately upon posting.
📞 16. Contact Information
For legal or general inquiries:
📧 mexashopyinfo@gmail.com
📱 +91 82817 03130