Shipping policy
📦 Shipping Policy
Last Updated: April 25, 2026
Thank you for shopping with Mexa Shopy. We are committed to delivering your orders quickly and safely.
🚚 Shipping Coverage
We currently ship across all locations in India.
⏱️ Order Processing Time
- All orders are processed within 1–2 business days.
- Orders are not processed or shipped on Sundays or public holidays.
- You will receive a confirmation once your order is shipped.
📍 Estimated Delivery Time
- Kerala & South India: 2–4 business days
- Rest of India: 4–7 business days
Delivery time may vary depending on location and courier availability.
💰 Shipping Charges
- Free Shipping on all prepaid orders
- A small fee may apply for Cash on Delivery (COD) orders (if applicable)
📦 Order Tracking
Once your order is shipped, you will receive a tracking ID via WhatsApp/SMS/Email.
You can track your order in real-time using the provided link.
⚠️ Delays & Issues
While we aim for timely delivery, delays may occur due to:
- Natural calamities
- Courier partner delays
- High order volume
We appreciate your patience in such situations.
📍 Incorrect Address
Please ensure your shipping details are accurate.
Mexa Shopy is not responsible for delays or losses due to incorrect addresses provided by customers.
📦 Damaged or Lost Packages
If your order arrives damaged or is lost in transit:
- Contact us within 48 hours of delivery
- Share photos/videos for quick resolution
We will arrange a replacement or solution as soon as possible.
📞 Contact Us
For any shipping-related queries:
📧 mexashopycare@gmail.com
📱 +91 82817 03130